All Systems Operational
Synthesis API   Operational
90 days ago
99.97 % uptime
Today
Synthesis Search   Operational
90 days ago
99.83 % uptime
Today
Synthesis Mobile   Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Synthesis API Response Time
Fetching
Synthesis API APDEX
Fetching
Past Incidents
Nov 21, 2017

No incidents reported today.

Nov 20, 2017

No incidents reported.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017
Resolved - Greetings,

Between approximately 3:35 PM ET and 5:05 PM ET today many users experienced intermittent issues:

- The Synthesis Stream failed to load
- Synthesis Search displayed an error

These timeouts were caused by an underlying widespread network infrastructure event in the Central United States.

As part of our commitment to providing the best possible Synthesis experience to our clients we will perform a full internal post mortem including an examination of our infrastructure and possible changes to mitigate potential recurrences moving forward.

That said, Synthesis has fully recovered from this incident. Please contact support@knowledge-architecture.com if you are seeing any abnormal Synthesis behavior.

- Chad and the Knowledge Architecture Team
Nov 7, 02:50 UTC
Monitoring - Synthesis Stream and Search Results have been restored. We are closely monitoring to ensure that Synthesis remains available.
Nov 7, 00:12 UTC
Investigating - We are investigating further Stream loading issues. We are working on a remedy as quickly as possible.
Nov 6, 23:50 UTC
Monitoring - Synthesis Stream and Search Results have been restored. We are closely monitoring to ensure that Synthesis remains available.
Nov 6, 21:21 UTC
Identified - Synthesis is being impacted by regional network infrastructure issues. We are working to mitigate where possible and will be back to full operation when resolved.
Nov 6, 20:55 UTC
Update - We are continuing to investigate the cause of Stream Items and Search Results not loading.
Nov 6, 20:06 UTC
Investigating - We are investigating issues loading Synthesis Stream Items. We'll post an update with more information soon.
Nov 6, 19:42 UTC